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Renewal by Andersen Horror Stories: What are some common nightmares customers have faced?

2024-11-12 10:24
2024-11-12 13:05

Well, some customers have reported horror stories regarding Renewal by Andersen. For example, there have been cases where the promised delivery time was completely off. They were told they'd get their products within a certain time frame, but it took much longer. Also, there were situations where the quality of the products did not meet the expectations set during the sales pitch. There were visible scratches or dents on the products which should not have been there in the first place.

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One common nightmare is poor installation. Customers might find that the windows or doors are not fitted properly, leading to drafts and energy inefficiency. Another issue could be unresponsive customer service. When they have problems or need follow - up, they are left in the dark with no one to help.

Customers have often faced problems with Renewal by Andersen. There have been complaints about miscommunication. Sales representatives may promise one thing, but then the actual product or service delivered is something different. For instance, a customer might be promised a certain type of high - quality material for their windows, but when the installation happens, they realize it's a lower - grade material. Additionally, there have been cases of overcharging. The final bill comes out much higher than what was initially estimated, and the company may not be very forthcoming about the reasons for the extra cost.

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