Share some Little Caesars customer service stories.

There was a customer who was new to the area and didn't know much about Little Caesars' menu. The customer service representative took the time to explain all the different pizza options, the side dishes, and the deals available. They were so helpful that the customer ended up ordering more than they initially planned. The great customer service made the customer feel welcome and well - informed.

One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.

In a retail store, there was a customer who bought a defective product. The customer service representative not only immediately replaced the product but also gave the customer a discount voucher for their next purchase. They apologized sincerely and ensured the customer that they would double - check all similar products to avoid such issues in the future. This turned a potentially negative experience into a positive one for the customer.

One success story is from a software company. A customer had trouble installing a new program. The IT customer service agent quickly responded, provided a detailed step - by - step guide, and even offered a remote assistance option. The customer was able to install the program successfully and was very satisfied with the quick and efficient service.

One great customer service story is from Zappos. A customer ordered a pair of shoes for a special occasion but received the wrong size. When they contacted Zappos, not only did the customer service rep immediately send out the correct size with free overnight shipping, but also told the customer to keep the wrong - sized shoes as a gift. It's this kind of going above and beyond that makes their service so great.

I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.

A customer in a clothing store asked the salesperson if the clothes were made for 'aliens' because the designs were so unique. The salesperson took it in good humor and started joking about intergalactic fashion trends. They ended up having a great conversation and the customer bought several items. It was really funny how a strange comment led to a positive shopping experience.

One horror story could be about getting really bad food. For example, someone ordered a pizza from Little Caesars and found a hair in it. It was really disgusting and put them off ordering from there again.

There was a customer who bought a pair of shoes from Nordstrom. After a few weeks, the shoes started to have a minor issue. When the customer brought them back to the store, without any hesitation, the store replaced the shoes with a new pair and also gave a small gift card as an apology for the inconvenience. This shows Nordstrom's commitment to customer service.

One great story is from Zappos. A customer ordered a pair of shoes for an important event but received the wrong size. They contacted customer service late at night. The Zappos rep not only arranged for the correct size to be sent overnight but also included a hand - written note of apology and a coupon for future purchases. This made the customer a loyal Zappos shopper.