Can you share some mechanic customer horror stories?

A customer drove his truck to the mechanic shop. He complained that his truck was shaking violently. After inspection, the mechanic discovered that the customer had put on tires that were completely the wrong size for the vehicle. He had bought them super cheap without realizing they were not for his truck.

There was this mechanic who told a customer that their car needed a complete brake system overhaul. The customer trusted him and paid a large sum. Later, the customer found out from another mechanic that only the brake pads needed changing. The first mechanic had lied just to make more money. It was a real horror story for the customer who ended up paying way more than necessary.

Mechanics using counterfeit parts is also a common horror story. A customer believes they are getting quality parts for their vehicle but later finds out that the mechanic used fake parts which can lead to further problems down the road. Also, some mechanics might not be honest about the work they've actually done. They might claim to have replaced certain parts when they really haven't.

Sure. One horror story could be a customer waiting for hours at a restaurant for their food which never came right. The staff was unapologetic and just kept making excuses about the kitchen being busy. Another might be a customer ordering a product online, and it arrives damaged, but the company refuses to offer a refund or replacement without a long and difficult argument.

One horror story is when a customer found a hair in their food. It was really disgusting and put them off their meal completely. They complained to the waiter, but the waiter just shrugged it off as if it was no big deal.

Well, one horror story I heard was about a user who had their account hacked on Tumblr. All their personal posts, including some private thoughts and creative works, were deleted or altered by the hacker. It was a nightmare as they had put a lot of time and emotion into those posts.

One funny (but not so funny for the customer) Tumblr horror story was about a customer who signed up for a Tumblr premium service. They were charged twice by mistake. When they tried to get a refund, they were bounced around between different support teams. Each team kept asking for the same information over and over again. It took ages for them to finally get their money back and in the meantime, they were really angry and disappointed with the whole Tumblr customer service experience.

One horror story is finding a hair in the burger. I was about to take a big bite when I saw this long strand of hair sticking out. It was so disgusting that I just pushed the plate away immediately.

There are restaurants that have slow service which can be a horror story in itself. I know a customer who had to wait over an hour for their meal at a not - so - busy restaurant. They were constantly told that their food was 'almost ready' but it took forever. When the food finally came, it was cold. It was clear that the kitchen was disorganized and the waitstaff wasn't communicating well with the kitchen. This made the customer very unhappy and they left a bad review.

One story is about a customer who ordered a custom - made Tumblr - themed art piece. They sent really unclear instructions, like just saying 'Make it cool, like Tumblr'. When they received the piece, they were furious because it wasn't what they 'imagined'. But how could the artist know what they wanted with such a vague description?