Kabanata 3: Technique #1 The Flooding Smile
Don't flash an immediate smile when you greet
someone, as though anyone who walked into your line
of sight would be the beneficiary. Instead, look at the
other person's face for a second. Pause. Soak in their
persona. Then let a big, warm, responsive smile flood
over your face and overflow into your eyes. It will
engulf the recipient like a warm wave. The split-second
delay convinces people your flooding smile is genuine
and only for them.
Let us now travel but a few inches north to two of the most
powerful communications tools you possess, your eyes
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