Sometimes, unlocking story costumes in SFV depends on achieving certain in-game milestones or reaching specific levels. Check your progress and see if you've met all the criteria.
Maybe you haven't completed the necessary tasks or challenges. Check the game's requirements for unlocking those costumes.
It could be a glitch in the game. Try restarting the game or reinstalling it to see if that fixes the issue. Also, make sure your game is up to date with the latest patches.
Maybe there's a compatibility issue with your device or your game files are corrupted.
Perhaps it's a server-related problem. Server outages or maintenance can stop you from playing the general story. Also, make sure your game account is in good standing and there are no restrictions on your access.
Maybe there's a technical glitch or your internet connection is unstable. Try refreshing the page or checking your network settings.
Maybe it's a technical glitch. Check if your game is updated and your device meets the requirements.
It could be due to a problem with your game installation. Try reinstalling the game to see if that resolves the problem. Also, make sure your system meets the minimum requirements for playing the general story in SFV.
It could be due to problems with your device. For example, insufficient storage space might stop the general story from loading properly. Also, if there are issues with the graphics card or other hardware components, it can affect the gameplay. Try freeing up some space or updating your drivers.
Maybe it's a compatibility issue. Your PS4 version might not support that particular story mode, or there could be a software glitch.
Some basic default costumes for certain characters in the SFV story mode can be acquired without paying.
It could be a security measure. The general story might have some protection mechanisms that prevent the sfv from accessing it.
Maybe the key is invalid or has expired. Check if it's still within the valid period and if you entered it correctly.